Privacy Policy

 

Company & Website

What We Collect

  • Identity & contact: name, phone, email, billing & shipping address

  • Order & delivery: items purchased, payment status, invoices, courier & tracking info

  • Account & support: account details and communications with us

  • Technical data: IP address, device/browser, pages viewed, referrer URLs (via cookies & similar tech)

Payments

  • Processors: JazzCash and Easypaisa

  • Storage: we do not store full card/wallet details

  • Options: Cash on Delivery (COD) available

How We Use Your Information

  • Process and fulfil orders; arrange delivery; provide customer support

  • Manage accounts and communicate about orders/updates

  • Improve our site and products (including analytics if enabled)

  • Prevent fraud and comply with applicable laws

Cookies

  • Essential cookies for core functionality and checkout

  • Analytics/marketing cookies (e.g., Google Analytics, Meta/Google Ads) if enabled

  • Manage cookies in your browser and any on-site preference tools

Sharing & Disclosures

  • Service providers/partners (couriers & fulfilment, payment processors, analytics/advertising vendors) under contract

  • Authorities where required by law

  • Business transfers (e.g., merger/acquisition) under appropriate safeguards

  • We do not sell personal information

Data Retention

  • Orders & accounting records: 6 months (tax/audit requirements)

  • Marketing data: kept until you unsubscribe, then deleted or anonymized

Security

  • Appropriate measures (e.g., HTTPS, access controls, encryption where appropriate)

  • No method of transmission or storage is 100% secure

Your Rights

  • Request access, correction, deletion, or restriction/object to processing

  • Opt out of marketing at any time

  • To exercise your rights, email info@tezdukan.com (or support@tezdukan.com); we aim to respond within 30 days

Children’s Privacy

  • Services are not intended for children under 16

International Transfers

  • Your data may be processed outside your country with appropriate safeguards

Changes to This Policy

  • We may update this notice from time to time and will post the revised version here with an updated “Last updated” date

Contact

 

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